Faq’s
Have any questions?
MOST FREQUENTLY ASKED
How much is my van worth?
Enter your registration for a free instant valuation. We then confirm the final figure after a quick check of mileage, condition and service history.
How does the process work?
Get an instant quote, accept it, receive payment by your preferred method, and we collect the vehicle — usually within 24 hours of cleared funds.
Who will buy my van?
Gatwick Commercials Group buys the vehicle directly. There are no third-party buyers or auctions involved.
How does payment work?
Nothing. The quote we give you is the amount you’re paid – there are no hidden collection or admin charges.
How long does the whole process take, from quote to payment?
Most sales complete within a few days. Payment is made as soon as you accept, and collection follows within 24 hours.
Will I need to be present for collection?
Not always. We can agree an arrangement that suits you when we book the collection.
What areas do you cover for collection?
We collect commercial vehicles nationwide, free of charge.
How much does it cost to sell my van?
Nothing. Collection, paperwork and branding removal are included at no extra cost.
What paperwork do I need to sell my van?
Usually the V5C logbook, service history and any finance settlement letter. We handle the rest of the documentation for you.
Can I sell my van if it’s still on finance?
Yes. Send an up-to-date settlement letter from your finance company and we settle directly with the lender.
Do you buy vans that don’t start or are non-runners?
Yes. We buy used, damaged and non-running commercial vehicles.
Do you buy vans with missing logbooks?
Often, yes. Contact us with the details and we will explain what is needed.
Can you buy any make or model?
We buy most makes and models of commercial vehicle, from small vans to pickups and larger fleet vehicles.
Why isn’t the online valuation a fixed figure?
The online valuation is a guide. The final price depends on the vehicle’s actual condition, mileage and history.
How does service history impact my van’s valuation?
A full, documented service history usually increases the value of your vehicle.
BUSINESS & FLEET SPECIFIC
Do you buy fleets, or just single vans?
Both. We buy single vehicles and complete fleets.
Do you buy ex-rental vans or older fleets?
Yes, including ex-rental and older fleet vehicles.
Does sticker or livery removal cost anything?
No. Sticker, livery, tracker and dashcam removal is free, with time, date and mileage-stamped photos.
Can you remove trackers and dash cams?
Yes, at no extra cost.
Can you help if I have a dispute with my finance or leasing provider?
Get in touch and we will talk you through your options.
Do you handle end-of-lease inspections and contract negotiations?
Speak to our team about your lease return and we will advise on the best route.
How do your prices compare to selling at auction?
There are no auction fees, no waiting and no uncertainty — the price we agree is the price we pay.
What happens to the vans after you buy them?
Vehicles are refurbished, resold or responsibly recycled depending on their condition.
Get a free Valuation
Supporting businesses in selling, de-fleeting, and responsibly
recycling end-of-life commercial vehicles since 2007.
Contact Information
Have questions or ready to sell? Contact us via phone, email, or our online form, and we’ll assist you promptly.
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Gatwick Commercials Group
James Place
Crawley
RH10 6GA